Shipping policy

SHIPPING POLICY

At RUBAR KABAK LLC, we are committed to providing reliable, secure, and efficient shipping services. This Shipping Policy explains our processing times, delivery expectations, and shipping procedures to ensure transparency and customer confidence.

Order Processing Time

All orders are carefully reviewed, prepared, and processed before shipment.

➤ Processing time: 1–3 business days (Monday–Friday)
➤ Orders are not processed on weekends or public holidays
➤ Orders placed after business hours will be processed on the next business day

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

➤ Shipping Time & Delivery Estimates

Estimated delivery times vary depending on the destination and shipping conditions.

➤ United States: 5–12 business days
➤ International orders: 7–18 business days

Delivery times are estimates and may vary due to factors such as carrier delays, customs processing, weather conditions, or peak shipping seasons.

Shipping Origin

Orders are shipped from our operational and fulfillment location:

BAHCELIEVLER MAH. 528 SK. NO 2 / 1, DERIK, MARDIN 47800, TURKIYE

Our logistics process is designed to ensure safe packaging, efficient handling, and reliable international delivery.

Shipping Costs

➤ Shipping costs are calculated at checkout based on destination and order details
➤ Promotional free shipping offers may be available when applicable
➤ All shipping fees are clearly displayed before completing your purchase

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

➤ Tracking allows you to monitor your shipment status
➤ Please allow 24–72 hours for tracking updates to appear
➤ If you do not receive tracking information, contact our support team

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

➤ High shipping volumes
➤ Customs clearance procedures
➤ Carrier delays
➤ Weather or external disruptions

RUBAR KABAK LLC is not responsible for delays caused by shipping carriers or customs authorities, but we will assist you in resolving any issues.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

➤ Orders shipped to incorrect addresses provided by the customer cannot be guaranteed for recovery
➤ Additional shipping fees may apply for reshipment
➤ Please contact us immediately if you notice an error in your address