SUPPORT POLICY

At RUBAR KABAK LLC, we are committed to providing reliable, professional, and responsive customer support. Our goal is to ensure that every customer receives timely assistance, clear communication, and effective solutions whenever support is needed.

Customer satisfaction is a core part of our business, and we strive to deliver a smooth and dependable support experience at every stage of your purchase.

 Our Support Commitment

We are dedicated to assisting customers with questions, concerns, and product-related inquiries. Our support team is trained to provide clear guidance and practical solutions.

Our support services include:

➤ Assistance with order-related questions
➤ Product information and usage guidance
➤ Help with damaged or defective products
➤ Warranty-related support requests
➤ General customer service inquiries

We aim to provide professional, respectful, and solution-focused support at all times.

 Support Availability

Our customer support team is available through email and will respond to all inquiries as quickly as possible.

Support hours:

➤ Monday to Friday
➤ Response time: Typically within 24–48 business hours

Response times may vary during holidays or periods of high demand, but we always work to respond promptly.

 How to Contact Support

To ensure fast and accurate assistance, please include relevant information when contacting us.

Recommended details:

➤ Full name
➤ Order number (if applicable)
➤ Clear description of the issue or question
➤ Photos of the product (if applicable)

Contact method:

➤ Email: help@rubarkabakllc.com
➤ Phone: +1 213-550-5979

Email support is the fastest and most reliable way to receive assistance.

 Resolution Process

Once your request is received, our support team will carefully review the information provided and determine the appropriate solution.

Depending on the situation, we may provide:

➤ Product replacement assistance
➤ Warranty support
➤ Troubleshooting guidance
➤ Order clarification or updates
➤ Alternative solutions when appropriate

Each case is handled individually to ensure fair and appropriate resolution.

 Customer Responsibility

To help us provide the best support experience, customers are encouraged to:

➤ Provide accurate and complete information
➤ Contact support promptly after identifying an issue
➤ Follow product care and usage guidelines
➤ Communicate respectfully with our support team

Clear communication helps us resolve issues more efficiently.

 Our Service Standard

RUBAR KABAK LLC is committed to maintaining high standards of customer service. We continuously improve our support processes to ensure reliability, professionalism, and customer satisfaction.

We value your trust and are dedicated to supporting you before, during, and after your purchase.

Thank you for choosing RUBAR KABAK LLC.