FAQ
FREQUENTLY ASKED QUESTIONS (FAQ)
Welcome to the RUBAR KABAK LLC Frequently Asked Questions page. We have created this section to provide clear and helpful answers to common questions about our products, orders, shipping, and services. Our goal is to ensure transparency, reliability, and a smooth shopping experience for every customer.
GENERAL QUESTIONS
What is RUBAR KABAK LLC?
RUBAR KABAK LLC is a United States–registered company specializing in the design, production, and distribution of premium bathroom shelves, towel holders, bath mats, and bathroom accessories. Our mission is to provide durable, functional, and modern bathroom solutions that improve organization, comfort, and everyday convenience.
Where is your company located?
Our official company address is:
1209 MOUNTAIN ROAD PL NE, STE 10851
ALBUQUERQUE, NM 87110
UNITED STATES
Our operational and shipping origin is:
BAHCELIEVLER MAH. 528 SK. NO 2 / 1
DERIK, MARDIN 47800
TURKIYE
ORDERS AND PAYMENTS
How can I place an order?
You can place an order directly through our website by selecting your desired product, adding it to your cart, and completing the secure checkout process.
What payment methods do you accept?
We accept major credit cards, debit cards, and secure online payment methods supported by our checkout provider.
Can I cancel or modify my order?
If your order has not yet been processed or shipped, you may contact our support team to request a cancellation or modification. Please contact us as soon as possible for assistance.
SHIPPING AND DELIVERY
Do you offer international shipping?
Yes, we ship to multiple countries. Shipping availability and delivery times may vary depending on your location.
How long does shipping take?
Shipping times may vary based on destination, logistics, and processing time. Orders are typically processed within 1–3 business days, and delivery times vary depending on the shipping region.
How can I track my order?
Once your order has been shipped, you will receive tracking information via email, allowing you to monitor the delivery status of your package.
PRODUCTS
What materials are used in your products?
Our products are designed using durable, moisture-resistant, and high-quality materials suitable for bathroom environments. We focus on structural strength, longevity, and modern aesthetics.
Are your bathroom shelves suitable for humid environments?
Yes. Our bathroom shelves and accessories are specifically designed for bathroom conditions, including humidity and daily use.
Do you offer high-quality bath mats and rugs?
Yes. Our bath mats and rugs are designed to provide comfort, durability, and safety while maintaining modern visual appeal.
RETURNS AND SUPPORT
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect product, please contact our support team immediately with your order details and photos of the item. We will assist you in resolving the issue.
How can I contact customer support?
You can contact our customer support team using the information below:
EMAIL: help@rubarkabakllc.com
PHONE: +1 213-550-5979
Our team is committed to providing professional and timely assistance.
COMPANY AND TRUST
Is RUBAR KABAK LLC a registered company?
Yes. RUBAR KABAK LLC is a registered company in the United States, operating with professional business standards and international logistics support.
How do you ensure product quality?
We focus on careful product design, durable materials, and structured production processes to ensure consistent quality and long-term performance.
STILL NEED HELP?
If you have any additional questions or need further assistance, please do not hesitate to contact us. Our support team is here to help and ensure a reliable and satisfying experience.
RUBAR KABAK LLC is committed to quality, transparency, and customer satisfaction.